Refund and Returns Policy

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund.

To be eligible for a return, your item must be barely used and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:

  • Any item not in its original condition, damaged or missing parts for reasons not due to our error.
  • Any item that is returned more than 30 days after delivery

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, your refund will be processed, and a credit will automatically be applied to your credit card or original payment method, within a certain amount of days.


Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company. It may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.


Sale items

Only regular-priced items may be refunded. Sale items cannot be refunded.


Returning your Product/s


To return your product, you should mail your product to: {physical address}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Contact us at {email} for questions related to refunds and returns.

Our Mission

At Easy Exchange, we are committed to fulfilling our mission of providing our customers with products that you will enjoy, while also maintaining an affordable price point. We believe that everyone should have access to products, no matter their budget. we are dedicated to creating a selection of items that you might like. We invite you to join us on this journey of discovery, as we uncover the extraordinary and bring it directly to you. With Easy Exchange, you can trust that you are receiving the best possible value for your money. So why wait? Start exploring our collection today and experience the difference for yourself.

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